Product Management

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2 articles from 2026 show all

June 2026

Code is the easy part, or how we refactored half the business to fix a janky script

This is a classic startup war story: Someone had built a leaky rowboat. It worked! Then we started flying the rowboat as a Cessna. What we needed was an aircraft carrier.

April 2026

Watch people work

We talk a lot about outcomes over outputs and how engineers are supposed to get us over the water, not blindly build a bridge because someone asked for a bridge. But how do you do that in practice?